Q&A and Help

Authorised Dealers: For technical assistance or maintenance, contact your authorised Vega dealer.

Please provide the awning's manufacturing number for prompt identification.

All Vega awnings are designed to minimise noise during the unwinding and rolling up of the blind. Even in the motorised versions, the electric motor runs but is extremely quiet.

Regular maintenance and cleaning can reduce friction and wear noise. Ask your Vega dealer about available maintenance methods.

Wind Resistance: Our products are tested for wind resistance under extreme conditions and comply with the European standard DIN EN 13561.

Wind Resistance Classes

• Class 0: Do not use in windy conditions.
• Class 1: Resistant up to 4 Beaufort.
• Class 2: Resistant up to 5 Beaufort.
• Class 3: Resistant up to 6 Beaufort.

Vega focuses on the development and production of high-quality awnings.

Dealers offer a full range of services and related products that would be difficult for Vega to offer effectively and promptly.

Collaboration with local dealers facilitates customer service.

Find authorised Vega dealers here.

Vega awnings are distinguished by their unique design and dimensional customisation, adapting perfectly to your specific needs. Your nearest authorised Vega dealer will offer you detailed advice and handle the order of your customised awning directly with Vega. He will also personally organise delivery and ensure professional installation of your new awning.

Our in-house processes and above all our strong logistics with three warehouses located in the north, centre and south of Italy allow us to produce and deliver very quickly compared to our competitors, guaranteeing that both you and the dealer can get the job done in the shortest possible time.

Remove dust and dirt regularly and use neutral stain removers.

To keep your awning cover in top condition and prolong its life, follow these practical tips:

• use a soft brush to gently remove dust when the cover is dry.
• It is important to remove leaves and similar debris immediately to prevent damage.
• To remove small stains, use water and a mild detergent, preferably in liquid form (a 5% soap solution is recommended, with water not exceeding 30°).
• Be sure to rinse the cloth well with clean water, avoiding soap residue.

Sheet Replacement: We offer a wide range of new sheets with different features and designs.

Contact an authorised Vega dealer for replacement.

Our sales network covers the whole of Italy; find your nearest authorised dealer and contact us for all information on the installation of your new awning.